Shop Policies

Contact Us:
For any questions or issues, please email us at info@sewwha.ie. 

Orders & Shipping:

  • Processing Time: Please allow 3-5 business days (excluding weekends) for your order to ship.
  • Shipping Times: We have faith in the An Post Gods; however, we cannot guarantee when your package will be delivered. 
  • Shipping Issues: Shipping delays or lost package issues need to be addressed with An Post. 
  • Incorrect Shipping Information: If an order is returned due to an incorrect address, the customer will be responsible for any additional postage required. 

Flaws & Damage:

  • Inspection: We carefully inspect all materials upon receipt. However, there may be occasional issues that are missed.
  • Selvage Areas: All fabric and vinyl may feature a selvedge (approximately 1”-2” wide) on either end. Any flaws, discolouration, or fraying in this area are not considered defects.
  • Reporting Damage: If you encounter a flaw or damage, please email us at info@sewwha.ie with a photo and description within 5 business days of receiving your item.

Returns, Refunds & Exchanges:

  • Consumers in the European Union have the right to withdraw from their purchase within 14 days of receiving their order without giving a reason. Returned items must be unused and in their original condition.

    Order Mistakes:     If we make a mistake with your order, notify us at info@sewwha.ie within 5 business days of receiving your order so we can resolve the issue ASAP.